Privacy Policy
Effective Date: 7 July 2026
- Introduction
Keller Education is a brand of Keller House (Pty) Ltd (“Keller Education”, “we”, “our” or “us”). We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit keller.education, register for our programmes, subscribe to our communications or otherwise engage with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
- Information We Collect
Depending on how you interact with us, we may collect:
Personal Information
- Full name
- Email address
- Telephone number
- School or organisation
- Job title
- Province or country
- Billing information
- Information you provide through enquiry forms, registrations or surveys
- Communications you send to us
Payment Information
Where you purchase a course or service online, payments are securely processed through PayFast. We do not store or have access to your full payment card details.
Website Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring website
- General usage statistics
This information helps us understand how visitors use our website and improve their experience.
- How We Collect Information
We collect information when you:
- Complete a contact form
- Register for a workshop, webinar, conference or course
- Subscribe to our newsletter
- Purchase products or services
- Download resources
- Contact us by email
- Interact with our website
- Accept cookies on our website
- How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide educational services
- Process registrations and purchases
- Communicate important information about courses and events
- Send newsletters and educational updates where you have chosen to receive them
- Improve our website and services
- Analyse website performance
- Meet our legal and regulatory obligations
- Prevent fraud and protect the security of our website
We only process personal information where there is a lawful reason to do so.
- Marketing Communications
If you choose to subscribe to our mailing list, we may send you:
- Educational resources
- Event invitations
- Course information
- News from Keller Education
- Occasional promotional communications
Our email communications are managed using Brevo.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
- Cookies and Analytics
Our website uses cookies to improve functionality and understand how visitors use the site.
These cookies help us:
- Remember your preferences
- Monitor website performance
- Analyse visitor behaviour using Google Analytics
- Improve the user experience
For more information, please refer to our Cookie Policy.
- Sharing Personal Information
We respect your privacy and do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
- Google Workspace
- Brevo
- PayFast
- Website hosting providers
- Professional advisers where required
These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.
We may also disclose information where required by law.
- International Processing
Some of the service providers we use may process or store information outside South Africa.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that your personal information remains protected.
- Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While no online system can guarantee absolute security, we continually review our security practices to help protect the information entrusted to us.
- How Long We Keep Information
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Meet legal and accounting requirements
- Resolve disputes
- Maintain appropriate business records
When information is no longer required, it is securely deleted or anonymised where appropriate.
- Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Update your information
- Request deletion of your information where appropriate
- Withdraw consent for marketing communications
- Object to certain processing of your information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us using the details below.
- Children’s Privacy
Our website and services are intended primarily for educators, schools and organisations.
We do not knowingly collect personal information directly from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
- Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.
Any updates will be published on this page together with the revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Keller House (Pty) Ltd
Email: home@keller.education
Website: https://keller.education
We will do our best to respond promptly and address any concerns you may have.